What Are Microsoft Windows Fatal Exception Errors

Fatal exception errors are codes returned by a program, like this: Access to an illegal instruction has been encountered
Invalid data or code has been accessed
The privilege level of an operation is invalid
A fatal exception has occurred at xxxx:xxxxxxxx

In this document you will find some helpful links to MS Support about the most common fatal exceptions:

Q150314 - What Are Fatal Exception Errors
When you attempt to shut down your computer, start Windows, or start a program in Windows, you may encounter error messages that are similar to: A fatal exception XY has occurred at xxxx:xxxxxxxx

Definition of Fatal Exception 0E Error Messages
A Fatal Exception 0E is a Page Fault interrupt and typically occurs when the operating system tries to access virtual memory on a demand-paged basis and that "page" is missing or damaged.

Definition of Fatal Exception 0D Error Messages
A Fatal Exception 0D is an error message that is most commonly found, but not limited to, out dated or damaged video display adapter drivers and out dated multimedia software; however, this error message has also been know to occur when the Hsflop.pdr file is missing or damaged.

Q138788 - Bad RAM Causes Fatal Exception Errors Running Windows 95/98
Windows reports random "Fatal Exception Error 0x:xxxxxxxx" error messages even though your previous version of Windows or Windows for Workgroups did not.

Q182142 - "Fatal Exception 03H..." Error Message During Windows 98/Me Setup
When you install Microsoft Windows 98 or Windows Millennium Edition (Me), you may receive one of the following error messages when your computer first restarts during Setup: MPREXE.EXE caused an exception 03H in module USER32.DLL at . USR32.EXE caused an exception 03H in module USER32.DLL at

Q187214 - Err Msg: A Fatal Exception 0E Has Occurred at 0028:C02A0201...
While you are installing Windows and Setup restarts your computer for the last time, you may receive the following error message on a blue screen: A fatal exception 0E has occurred at 0028:C02A0201 in VXD IOS(04)+00001FC9.

Q189655 - Err Msg: A Fatal Exception 0E Has Occurred at 0028:
After you install Windows, you may receive the following error message when Windows starts: A Fatal Exception 0E has occurred at 0028:XXXXXXXX in VXD SYMEvent(02)+XXXXXXXX.

Q253798 - Windows Media Player May Stop Responding or Generate an Error Message When Streaming Media
When you try to stream media by using Microsoft Windows Media Player, you may receive the following error messages: Fatal exception 0E has occurred at 0028:... in VXD UNIMODEM. Fatal Exception 0E has occurred at 0028:... in VXD Logger. Tapisrv has caused an Invalid Page Fault in module Kernel32.dll.

Q191195 - Problems Using Media Player to Play .avi Files
You may receive any of the following error messages when you play audio- video interleave (.avi) files: A fatal exception 0E has occurred at 0028: in Vxd Vmwaudio (01)
-or- MMSYSTEM257 Invalid MCI device ID. Use the ID returned when opening the MCI device. -or- MMSYSTEM296 The file cannot be played on the specified MCI device. The file may be corrupt, or not in the correct format.

Q192803 - "Fatal Exception 0D" Using ATI All-in-Wonder Pro Video Adapter
A Fatal Exception 0D has occurred. Press any key to continue.

Q250005 - () Error Message: A Fatal Exception 0E Has Occurred in VxD SCSI1HLP
When you try to upgrade your computer to Windows Millennium Edition (Me), you may receive the following error message: A fatal exception 0E has occurred at xxxx:xxxxxxxx in VxD SCSI1HLP If you click Cancel your computer may stop responding (hang).

Q253241 - Fatal Exception 0E When Shutting Down Using a Matrox Video Adapter
When you try to upgrade your computer to Windows Millennium Edition (Me), you may receive the following error message: A Fatal Exception 0E has occurred at 0028:C00082CD in VxD VMM(01) +000072CD

Q252414 - Fatal Exception 0E Has Occurred in VXD mrtRate (01) When Printing
When you try to print you may receive the following error message: Fatal exception 0E has occurred in VXD mrtRate (01).

Q261404 - Error Message When Sending Computer into Hibernation Mode
When you request your computer to exit from Hibernation mode while it is in a docking station, and then you resend it into Hibernation mode while it is undocked, you may receive the following error message: Fatal Exception Error 0028:C156DAD1.

Q271754 - Exception 0E in Vredir.vxd During CoCreateInstanceEx() on Remote DCOM Server
If your network is set up as a workgroup, you have a drive mapped to a Microsoft Windows NT-based server, and you run a Distributed Component Object Model (DCOM) program that attempts to start a remote server component on the Windows NT-based server, you may receive one of the following error messages on a bluescreen:
Windows 95, Windows 98, Windows 98 Second Edition:
A fatal exception 0E has occurred at 0028:???????? in VXD VREDIR(??) + ????????. The current application will be terminated. * Press any key to terminate the current application. * Press CTRL+ALT+DEL again to restart your computer. You will lose any unsaved information on all applications. Press any key to continue.
Windows Millennium Edition (Me):
Windows An error has occurred. To continue: Press Enter to return to Windows, or Press CTRL+ALT+DEL to restart your computer. If you do this, you will lose any unsaved information in all open applications. File Name: VREDIR(06) + 00006C54 Error: 0E : 0028 : C02D2770 Press any key to continue. If you press ENTER, CoCreateInstanceEx returns RPC_S_CALL_FAILED (0x800706BE). The program may display the following error message: The remote procedure call failed.

Q275003 - "Exception 03h in Module..." Error Message Starting Windows Me
After use the Disk Defragmenter tool (or a third-party defragmenting tool) to defragment your hard disk, your computer continues to run correctly. However, when you restart your computer, you may receive any of the following error messages: Scandskw caused Fatal exception O3H in module user32.dll Mprexe caused an exception 03h in module user32.dll Statemgr caused an exception 03h in module user32.dll Rundll32 caused an exception 03h in module user32.dll Mstask caused an exception 03h in module user32.dll

Q281252 - Fatal Exception 0E in Scsi1hlp.vxd After Upgrading to Windows Millennium Edition
After you upgrade certain Compaq computers that were shipped with Microsoft Windows 98 or Microsoft Windows 98 Second Edition preinstalled and have a DVD drive to Windows Millennium Edition (Me), you may receive the following error message: A fatal exception 0E has occurred at xxx:xxxxxxxx in VxD SCSI1HLP. If you click Cancel, your computer may stop responding (hang).

What Are Microsoft Windows Fatal Exception Errors (2):

Q243037 - Error Message: Fatal Exception 0E in VxD IOS (04)
You may receive the following error message when you start or shut down Windows: Fatal Exception 0E has occurred at memory address in module Vxd IOS(04) + memory address.

Q189329 - Errors When Shutting Down Windows with Compaq FX-Series Monitors
When you try to shut down your Windows 98-based computer with a Compaq FX-series monitor, you may receive the following error message, or one similar to it: A Fatal Exception 0E has occurred at 0028:C001AEEB

Q162390 - "Fatal Exception 0D" Error Message Installing Program
When you are installing any program that uses the Windows Install wizard or the InstallShield installation program, you may receive the following error message: A Fatal Exception Error 0D has occurred in VxD VMM(01) + 00001840

Q179347 - "Fatal Exception 0E" Error Message When You Start Windows 95
When you start Windows 95, you may receive the following error message: A Fatal Exception 0E has occurred at 0137:

. The current application will be terminated. If you press a key to continue, one of the following symptoms may occur: You receive the following error message: A Fatal Exception 0C has occurred at 0137:

. The current application will be terminated. Your computer is restarted.

Q163329 - Fatal Exception 0E in WSIPX Using Windows Sockets Program
When you are using a program that uses Windows Sockets over the IPX/SPX protocol, you may receive either of the following error messages in Windows 95: A fatal exception 0E has occurred at <00xx:xxxxxxxx> in VxD WSIPX(01) + . The current application will be terminated. An exception 0E has occurred at <00xx:xxxxxxxx> in VxD WSIPX(01) + . This was called from <00xx:xxxxxxxx> in VxD NDIS(01) + . It may be possible to continue normally.

Q162211 - "Fatal Exception 0E" May Occur During Critical Suspend
On a computer (Windows 95) equipped with advanced power management (APM), a "Fatal Exception 0E" error may occur in VPOWERD if a critical suspend occurs while the computer is already in the process of suspending normally.

Q192925 - Fatal Exception Error Message in VXD IOS(04)
When you start your Windows 98-based computer, you may receive the following error message on a blue screen: A Fatal Exception 0E has occurred at 0028:xxxxx in VXD IOS(04). The current application will be terminated.

Q193494 - Fatal Exception Error Message in VXD VMCPD(01)
When you restart your computer after enabling the "Never use the numeric data processor" option in the Numeric Data Processor Properties dialog box in Device Manager, you may receive the following error message: A fatal exception 0D has occurred at

in VXD VMCPD(01)+000002DB. The current application will be terminated.

Q175211 - Fatal Exception Error When Opening or Closing Control Panel
If a scanner is installed in your computer, any or all of the following symptoms may occur: When you attempt to open or close Control Panel, or when you remove Network components in Network properties and then restart Windows 95/98, you receive on of the following error messages:
A fatal exception 0E has occurred at 0028:C029F7A1 in VXD IFSMGR(04) + 0000D4F1.
A fatal exception 0E has occurred at 0028:c0274274 in VXD IFSMGR(03) + 000CF7C.
After receiving one of these error messages, you can still use Control Panel, but the Speaker icon may no longer appear on the taskbar. This behavior may also occur in Safe mode.
When you start Windows 95/98, you receive the following error message: A fatal exception 0E has occurred at 028:C0282dB0 in VxD IFSMGR(03) + 0000 CF7C. Windows 95/98. Setup stops responding (hangs) while the Control Panel is being configured.

Q139771 - Fatal Exception Errors and Random Characters Using ATI Mach 32
When you are using the Windows 95 ATI Mach 32 video card drivers, you may see random characters on the screen or experience random fatal exception 0E errors.

Q192445 - Fatal Exception Errors in Wsipx.vxd
When you run a program that uses Windows sockets over the IPX/SPX protocol to transfer large quantities of datagrams, you may receive either of the following error messages:- An exception 0E has occurred at 0028:C1029F6C in VxD WSIPX(01) +00000DBC. This was called from 0028:C0043174 in VxD NDIS(01) +00000D7C - A fatal exception has occurred at 0028:C10297D1 in VxD WSIPX(01)+00000621. The current application will be terminated.

Q197004 - Fatal Exception in CDVSD Starting Windows 98
When you start your computer, you may receive the following error message on a blue screen: An exception 0E has occurred at 0028:C143EADA in VXD CDVSD(01) + 00001CFA. This was called from 0028:C18413E8 in VXD voltrack(04)+ 00000A18. It may be possible to continue normally.

Q182567 - Fatal Exception in Msgsrv32.exe When You Quit Windows 95
This behavior can occur if you have the Autodesk AutoCad Release 14 program installed on your computer, and the Graphics Display Interface (GDI) handle table has become damaged.

Q145836 - Fatal Exception in VMM(06) Caused by Damaged Registry
You may receive either of the following error messages in Windows 95: Windows Networking The following error occurred while loading the device driver Vnetsup. Error 6107: Could Not Setup Instance Data A fatal exception 0E has occurred at 0028:xxxxxxxx in VxD VMM(06) + xxxxxxxx While the exception number may vary, 0E is the most common.

Q177525 - "Fatal Exception 0D" Error Message After Pressing CAPS LOCK Key
If you press the CAPS LOCK key while you are typing in a box in any of the products listed above, you may receive the following error message on a blue screen: A Fatal Exception 0D has occurred... Other symptoms may include the screen turning black or the computer not responding (hangs).

Q192835 - "Fatal Exception 0D" Using Copy Disk Command
When you use the Copy Disk command in My Computer or Windows Explorer, you may receive the following error message after you insert the destination disk and click OK: Fatal Exception 0D has occurred at

in VxD V86MMGR (01)+ . In addition, the Performance tab in the System tool in Control Panel may indicate that your floppy drives are using MS-DOS Compatibility mode.

Q243037 - Error Message: Fatal Exception 0E in VxD IOS (04)
You may receive the following error message when you start or shutdown Windows: Fatal Exception 0E has occurred at memory address in module Vxd IOS(04) + memory address.

Q274370 - Error Message on a Blue Screen When You Try to Play Digital CD Audio
When you try to play digital CD audio, you may receive an error message on a blue screen that refers to one of the following files: Ios.vxd, Vmm.vxd, Vfat.vxd, Kernel32.dll, Cdvsd.vxd, Usbaudio.sys, Universal Serial Bus (USB) audio driver name...